Ensuring your firstline workers are properly trained on your digital apps is difficult, to say the least.
Antiquated methods like one-and-done classroom training aren’t effective. Archaic training tools such as powerpoint decks don’t get the job done. And downtime associated with taking workers out of the field is simply not an option.
By 2020, 75% of field service organizations with over 50 users will deploy mobile apps with capabilities beyond simple data collection
An additional 2 million workers will be required by the year 2021 to meet market demand for service and support."
(Field Service Insights, 2019)
People forget 40% of their training after a few days and forget 90% of their training after one month
(Ebbinghaus Forgetting Curve)
Skyllful is the first learning and support solution that caters to mobile workforces
Skyllful is a digital adoption platform that teaches your workers how to use your digital application, right on their mobile device, allowing you to:
Skyllful was designed with your workforce in mind
For firstline mobile workers, Skyllful Simulator provides training and on-going coaching to achieve digital mastery:
For operations managers, training leaders, and mobile workers, Skyllful IQ provides visibility into end-user performance and program success: