Business and IT leaders rarely see eye to eye on everything.
But how dysfunctional is your relationship?
Take our quiz to see if you need "marriage counseling."
Business leaders:
- Don’t think about technology problems, they think about business problems.
- Are measured by operational metrics/KPIs: costs of service, net promoter scores, sales growth, operating margins, etc.
- Care about usability first, security second (if at all).
- Think IT makes everything more complex and slows everything down ("Why can't we just do something quick and easy ourselves?")
IT leaders:
- Should consider the broader implications of technology and how pieces fit together.
- Are often measured by technology and delivery metrics/KPIs: internal SLAs, project costs/overruns, uptime/reliability, security threat protection, etc.
- Are (or should be) obsessive about security.
- Are almost always resource constrained and burdened with “keeping the lights on.”
Business and IT leaders must work together for the company's success. Sometimes, it's a difficult relationship. Take our quiz to see if your "marriage" needs help.
If you're the IT leader, take the quiz and pass a blank copy to your business counterpart; vice versa if you're on the business side.