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Blog

MMMM #45 - Customer Centric Design / End User Training

Field Technologies Online published a great article about Orkin, the pest control company, and their Field Service Evolution.  In this week's MMMM, Justin highlighted several key takeaways from this amazing and insightful story.
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Your LMS is Failing Your Mobile Workers—There’s a Better Way to Train

By Michelle McDaniel, Learning & Development Specialist, Venado Technologies You’re tasked with finding a digital training solution for your organization. The goal—to improve employee effectiveness and adoption of technology being used in the field in order to cut training costs. After endless resea...
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Increase the Effectiveness of Training Programs with Employee Feedback

By Brittainy Young, Learning & Development Specialist, Venado Technologies From gathering the proper resources to developing a curriculum, creating a training program can be an overwhelming experience. Companies often make the mistake of implementing an excellent training program without taking into...
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What Happens When Technology Gets in the Way?

Written by Justin Lake, Venado Technologies We need technology that helps, not hinders the mobile workforce There are millions of workers all around us that are hard to see. They are the men and women who are so busy working that we sometimes fail to recognize their existence. They are stocking shel...
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Get the Most Out of Your Legacy Applications with Digital Training

Do you have legacy applications in the field that cause more problems than they solve? You might have had great aspirations when developing and deploying your application, but now it could be costing you far more than it ever saved. This article will explore how to get more out of the legacy applica...
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Successfully Navigate Application & Device Migrations

Upgrading legacy mobile applications and devices is always a challenge for organizations with large firstline workforces. Key trends -  such as the shift from Windows-based to Android rugged device operating systems, as well as the need to update antiquated application user experience - are ratcheti...
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Take a Cue From YouTube When it Comes to Training Your Firstline Workers

Effective training for firstline workers is essential. As we explored previously, many companies fail to hit the mark on training their field workers.  Utilizing mobile video is one solution to providing effective training to your field force—this blog explores why you should take a cue from popular...
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5 Mistakes Organizations Make When Training Their Field Workers on Digital Applications

Effective training is essential for the productivity and success of frontline workers. Without it, workers won’t use their digital solutions correctly—or at all—hurting productivity and efficiency throughout the organization. We’re going to explore a few common mistakes organizations make when train...
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Benefits of Digital Training and Adoption Technology for Firstline Workers

Firstline workers are, as the name suggests, the front line employees for many large companies. They can be drivers out making deliveries, technicians in the field making repairs, hospitality staff helping customers, or workers performing any number of other firstline duties. These workers are the l...
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