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MMMM #33: 3 Myths of Training Firstline Workers

In today's Monday Morning Mobile Minute, Justin debunks the 3 main myths about training firstline workers. Want to learn more about firstline workers? Our expansive page takes a deep dive into the firstline worker experience, and our team member Gene's blog discusses the firstline worker experience ...
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MMMM #34: Are You Speaking the Right Language?

Employees may be distrustful of new technology, so use empathy when planning your technology deployments. Human nature says "What's in it for me?"; you need to communicate how new solutions will benefit users as well as solve corporate initiatives. In this Monday Morning Mobile Minute, Justin descri...
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Your LMS is Failing Your Mobile Workers—There’s a Better Way to Train

By Michelle McDaniel, Learning & Development Specialist, Venado Technologies You’re tasked with finding a digital training solution for your organization. The goal—to improve employee effectiveness and adoption of technology being used in the field in order to cut training costs. After endless resea...
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Increase the Effectiveness of Training Programs with Employee Feedback

By Brittainy Young, Learning & Development Specialist, Venado Technologies From gathering the proper resources to developing a curriculum, creating a training program can be an overwhelming experience. Companies often make the mistake of implementing an excellent training program without taking into...
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Get the Most Out of Your Legacy Applications with Digital Training

Do you have legacy applications in the field that cause more problems than they solve? You might have had great aspirations when developing and deploying your application, but now it could be costing you far more than it ever saved. This article will explore how to get more out of the legacy applica...
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Successfully Navigate Application & Device Migrations

Upgrading legacy mobile applications and devices is always a challenge for organizations with large firstline workforces. Key trends -  such as the shift from Windows-based to Android rugged device operating systems, as well as the need to update antiquated application user experience - are ratcheti...
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Improve Field Worker Training Effectiveness with a Blended Approach

Training firstline workers is a process full of challenges. One-and-done classroom training and static tools, such as PowerPoint slides, aren’t effective. Combined with pulling workers out of the field for training, this process becomes expensive and wasteful.
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Understanding the Benefits of Digital Mobile Training for Firstline Workers

Does your team waste time training and re-training? Or worse, is your team unable to do their jobs effectively due to poor training? Traditional (read: old school) methods like one-and-done classroom training aren’t effective for these workers. Static tools, such as PowerPoint slides aren’t impactfu...
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Take a Cue From YouTube When it Comes to Training Your Firstline Workers

Effective training for firstline workers is essential. As we explored previously, many companies fail to hit the mark on training their field workers.  Utilizing mobile video is one solution to providing effective training to your field force—this blog explores why you should take a cue from popular...
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5 Mistakes Organizations Make When Training Their Field Workers on Digital Applications

Effective training is essential for the productivity and success of frontline workers. Without it, workers won’t use their digital solutions correctly—or at all—hurting productivity and efficiency throughout the organization. We’re going to explore a few common mistakes organizations make when train...
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Benefits of Digital Training and Adoption Technology for Firstline Workers

Firstline workers are, as the name suggests, the front line employees for many large companies. They can be drivers out making deliveries, technicians in the field making repairs, hospitality staff helping customers, or workers performing any number of other firstline duties. These workers are the l...
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The Growing Skills Gap in Firstline Mobile Workforces

Organizations with large field forces today face workforce challenges they haven’t in the past. Experienced workers are retiring, there are fewer skilled workers looking for jobs, and firms are struggling to maintain essential organizational knowledge during this shift. This blog examines the growin...
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Why Digital Initiatives Fail: Poor Implementation and Support

Your firstline workers face critical challenges and you need business results. What’s the solution? In many cases, technology is an excellent remedy—but only if it’s developed and implemented correctly. In other blogs, we’ve discussed common reasons digital solutions for mobile workers fail, includi...
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Why Digital Initiatives Fail: Designing Solutions From the Boardroom

Digital solutions can solve critical challenges among firstline workforces, but these initiatives often fail. In our last blog, we discussed one reason why such initiatives fail: skipping strategic planning and diving right into development. Another common reason for failure is not getting enough in...
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Why Digital Initiatives Fail: Skipping Strategy & Planning

Digital solutions can solve critical challenges among firstline workforces, but these initiatives often fail. This is the first of a three-part series in which we discuss the reasons why. Technology should solve a specific problem, with measures of success clearly defined. When you skip this step an...
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