Samsung just solved the two largest barriers-to-entry for enterprise field workforces to use enterprise-level mobile applications on their wrist. And since Venado’s mantra is “we help large organizations build mobile applications, smarter, faster and easier” we are very, very interested.
Recently, Venado has been engaged in several projects where use cases have been uncovered for a simple notification or work order to be sent to a field worker allowing them to acknowledge receipt virtually hands free. The notification only needs to include basic information like where to go and what to do. Traditionally these tasks are sent to a smart phone or ruggedized device located in a pocket, holster, lanyard, etc. In the past few years more and more consideration has been given to a wearable device like a smart watch. The advantages are obvious… allow a field worker to receive the information they need while keeping their hands empty and free to do their work. It’s an insanely obvious choice in many scenarios, however…
There are several inherent problems with the traditional wearable device. First, these watches traditionally required a connection to a smart phone. The smartphone handled the cellular or Wi-Fi communications and then transmitted information to the watch. Next, available watches weren’t able to be part of the enterprise-level EMM environment. Administrators could control the phones but not the peripherals like the watches.
Generally, we’re very focused on the business case and the use case for an application and seldom get involved in hardware selection. However, in these recent use cases, the hardware discussion came into play as we discussed ways to lower overall cost of implementation to users where this limited amount of functionality in an application was required. Naturally, we looked at building the applications to run on a smart watch.
Not long ago, Samsung introduced the Gear S3 to the market. From an enterprise perspective, the S3 is transformational in two ways. First, it has a sim card! This means that the device no longer has to be paired with a smart phone and can stand alone. From a cost perspective, the organization can lower the overall cost for equipping a field worker from an average of $1000 to approximately $300.
Next, Samsung has a longstanding history in the world of highly secure EMM solutions. They’ve extended the solutions to the smart watch/wearable device. This gives an enterprise full control and management of the watch allowing them to lock, wipe, locate and define parameters around which applications can be installed and used.
The net result is that we are working with Samsung and others to build applications that leverage these new technologies and make field workers more productive and at lower overall costs than ever before. We’re investing in teaching our developers new development tools and our designers how to design for the smaller form factor. As usual, we’ll help lead our customers to mobile applications…smarter, faster and easier.