<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=410785&amp;fmt=gif">

Blog

Take a Cue From YouTube When it Comes to Training Your Firstline Workers

Effective training for firstline workers is essential. As we explored previously, many companies fail to hit the mark on training their field workers.  Utilizing mobile video is one solution to providing effective training to your field force—this blog explores why you should take a cue from popular...
Read More

5 Mistakes Organizations Make When Training Their Field Workers on Digital Applications

Effective training is essential for the productivity and success of frontline workers. Without it, workers won’t use their digital solutions correctly—or at all—hurting productivity and efficiency throughout the organization. We’re going to explore a few common mistakes organizations make when train...
Read More

Benefits of Digital Training and Adoption Technology for Firstline Workers

Firstline workers are, as the name suggests, the front line employees for many large companies. They can be drivers out making deliveries, technicians in the field making repairs, hospitality staff helping customers, or workers performing any number of other firstline duties. These workers are the l...
Read More

The Growing Skills Gap in Firstline Mobile Workforces

Organizations with large field forces today face workforce challenges they haven’t in the past. Experienced workers are retiring, there are fewer skilled workers looking for jobs, and firms are struggling to maintain essential organizational knowledge during this shift. This blog examines the growin...
Read More

Why Digital Initiatives Fail: Poor Implementation and Support

Your firstline workers face critical challenges and you need business results. What’s the solution? In many cases, technology is an excellent remedy—but only if it’s developed and implemented correctly. In other blogs, we’ve discussed common reasons digital solutions for mobile workers fail, includi...
Read More

Why Digital Initiatives Fail: Designing Solutions From the Boardroom

Digital solutions can solve critical challenges among firstline workforces, but these initiatives often fail. In our last blog, we discussed one reason why such initiatives fail: skipping strategic planning and diving right into development. Another common reason for failure is not getting enough in...
Read More

Why Digital Initiatives Fail: Skipping Strategy & Planning

Digital solutions can solve critical challenges among firstline workforces, but these initiatives often fail. This is the first of a three-part series in which we discuss the reasons why. Technology should solve a specific problem, with measures of success clearly defined. When you skip this step an...
Read More

Welcome Eugene Signorini - Vice President

Venado is pleased to announce that Eugene Signorini has joined the executive team as VP of Digital Innovation & Strategy. Gene brings more than 20 years of digital and emerging technology expertise as a strategist, consultant and thought leader to the Venado team and our clients.  He most recently l...
Read More

Innovating for IT/OT Success

In a previous post, we discussed the convergence of IT and OT (operational technology) and the necessity for companies to prepare for this transformation. In our work with clients, however, it’s clear that most organizations have no formal approach for introducing IT into OT environments. This blog ...
Read More

3 Myths of Training Mobile Workers in the Digital Evolution

In the ongoing evolution of digital in enterprise, we uncover many opinions about the best way to deploy technology to field workers. Often, these opinions were formed over many years and date back to when technology was less pervasive. The good news is that we, as a society, have moved past the que...
Read More

Improving Firstline Worker User Experiences to Drive Business Outcomes

At Venado, our passion is helping customers solve important business problems through emerging technology – where mobile workers meet the physical world. We refer to these workers as “firstline workers”: mobile employees who engage with customers and interact with mission-critical physical assets da...
Read More

A Guide to “Marriage Counseling” for IT and Business Leaders, Part 1: Different Perspectives but the Same Goal

One of the things I’ve realized from my consulting work with enterprise leaders is that a large part of what I do is a form of “marriage counseling” between IT teams and line-of-business teams within companies. I’ve found that although we at Venado are generally known for helping enterprises create ...
Read More

A Guide to “Marriage Counseling” for IT and Business Leaders, Part 2: Reconciling Your Differences

In Part 1 of this blog, I argued that although IT and business leaders have different perspectives of the same situation, they both want the same things. And while I use the phrase “marriage counseling” somewhat tongue-in-cheek, this really is a serious problem most companies must overcome.
Read More

Digital Transformation isn’t Just About Technology

When we hear the phrase 'Digital Transformation,' our minds typically jump to technology. We think of modern web and mobile experiences, connected devices in our plants and fleets, and how we’ll transform our customer experience via chatbots. The technology behind those capabilities is part of the D...
Read More

Microsoft and the Future Firstline Worker

Several Venado crew members and I recently returned from last week’s Microsoft Inspire conference, Microsoft’s annual partner event. As a long-time partner of Microsoft, we were excited to hear Microsoft’s current product initiatives and vision for the future.  
Read More